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Service | Customer Service, Contact Center, Fie...
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How to configure voicemail workstream ?

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Hi everyone, could someone clearly explain how to configure a voicemail workstream, how individual voicemail workstreams and group voicemail workstreams are integrated, and also provide a configuration example?

 

I understand that voicemail is triggered when a call does not receive a response, but the concept of an individual voicemail workstream is not clear to me.

I have read the documentation, but it is not very clear especially when it comes to the concept of the individual voicemail workstream.
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