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Customer Service forum

Custom buttons not showing in Unified User Interface

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Posted on by 310

Hi,

I am having issue to show custom ribbon buttons on views. They are using om single record but when you select multiple records button disappears. I have attached some screenshots, somebody could guide thanks.

sc1.JPG

When you select multiple record button disappear.

sc2.JPG

I have the same question (0)
  • Muhammad Salahuddin Profile Picture
    470 on at

    Hi Usman,

    Have you applied any custom JS enable rule or display rule on the button?

  • kiransatani Profile Picture
    240 on at

    Hi Muhammad,

    there is no any rules.

  • Muhammad Salahuddin Profile Picture
    470 on at

    Hi Kiran,

    Please add screenshots of the Button definition and Command using Ribbon Wrokbench.

  • Verified answer
    Kalpavruksh D365 CoE Profile Picture
    2,545 on at

    Hi,

    In the definition of the Custom Ribbon Command, add the following rule:

    <EnableRule Id="Mscrm.AnySelection" />

    This rule enables the button in UCI.

  • Verified answer
    kiransatani Profile Picture
    240 on at

    Hi All,

    it required one SelectionCount   Enable Rule. fixed issue.

  • uahmed Profile Picture
    310 on at

    As per reply from Microsoft support we implemented this change in customisation.xml

    "please ensure it has a rule of Mscrm.SelectionCountAtLeastOne. Also, custom buttons are having unsupported commands which won't work in UCI if it's been build using Ribbon Workbench.


    I would recommend you to directly edit/customize the customization.xml once exported custom entities in a separate solution."

    Microsoft saying create custom button using Ribbon Workbench is unsupported! As per official documentation from Microsoft, this tool is recommended to create custom buttons https://docs.microsoft.com/en-us/powerapps/developer/model-driven-apps/customize-commands-ribbon

     

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