How to see the Server-Side Synchronization Failures Dashboard!

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Posted on by thatsneil

Hi,

i have tried a few different things and still cannot get access to the Server-Side Synchronization Failures Dashboard in D365. I can see the monitoring dashboard ok but it not the one i really want, showing the emails failing to get into the system. I read an article suggesting i had to download a tool to change one of the settings but i'm using D365 Online, surely this isn't necessary. I can see the dashboard when i go into Customizations->Dashboards but can't do anything with it from there.

Any guidance would be appreciated.

Thanks,

Neil

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thatsneil on at

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RE: How to see the Server-Side Synchronization Failures Dashboard!

Thanks Abby, i had hoped it would be easier than this but turns out it isn't!
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Abby Kong 6 on at

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RE: How to see the Server-Side Synchronization Failures Dashboard!

Hi Neil,

You can follow the instructions under this page:

https://support.microsoft.com/en-us/help/4468755/troubleshoot-item-level-server-side-synchronization-issues-with-dynami

This works with D365 online, to enable:

1. Download the managed solutions zip file https://github.com/seanmcne/OrgDbOrgSettings/releases

2. Install this managed solution by importing the downloaded file into your solutions

3. After installation, open solution and add value true to EnableSssItemLevelMonitoring

4. Server-Side Synchronization Failures should show now

Regards,

Abby