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Dynamics 365 general forum

How to change product family in existing product

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I created products, and only after those I created a product family. Then I went to one product to be added to that product family - but the product family -fields had a lock in it.

So how can I change the the value of that field (or in this case, add there a value)?

I have the system admin rights (currently setting up the environment), so I should have correct privileges. If not, I can probably add them - but from where do I control the permissions for that particular field?

So basically, how can I remove a lock from certain form, in this case the product -form and there from product family -field? Or where do I control which type of user can edit that field?

Thanks in advance!

  • Community Member Profile Picture
    on at
    RE: How to change product family in existing product

    Hi,

    Thank Wei for your prompt answer and links!

    It is unfortunate it still is this way, but hopefully will be changed in future.

  • Verified answer
    Alex Fun Wei Jie Profile Picture
    33,626 on at
    RE: How to change product family in existing product

    Hi,

    You have to recreate the product, you cant update from existing product. You can refer to below post for more information.

    community.dynamics.com/.../238652

    community.dynamics.com/.../152729

    community.dynamics.com/.../202377

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