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Customer Service forum

I can't install CIF successful.

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Posted on by 10

I could install CIF at region NA some days ago, but it doesn't work this week...

5025.62195870_2D00_7bd95480_2D00_b3af_2D00_11e9_2D00_8210_2D00_f22a2a17e441.png

when I click "Continue" to install, then report the error The package you requested from AppSource is not available in the region that your Dynamics 365 instance is resident in. Please contact the application developer to request that their application be added to your region.

Could you list which regions are supported?

  • Verified answer
    Henry J. Profile Picture
    5,237 on at
    RE: I can't install CIF successful.

    I've moved your post from the Unified Interface forum to the Customer Service one, more appropriate for Channel Integration Framework questions.

  • Verified answer
    Henry J. Profile Picture
    5,237 on at
    RE: I can't install CIF successful.

    You should be able to do it from here: https://admin.powerplatform.microsoft.com/support, as mentioned by Paul

  • PaulM Profile Picture
    on at
    RE: I can't install CIF successful.

    Hi Jackson, the issue that caused this should have been mitigated yesterday. Please try again. You can log a support call Under "Support" on your Admin Portal (Click on the light blue icon top left and navigate to Admin...

    Regards, Paul

  • Jackson.Lin Profile Picture
    10 on at
    RE: I can't install CIF successful.

    Hi, Thanks for your reply. And where I can log a support case?

  • PaulM Profile Picture
    on at
    RE: I can't install CIF successful.

    I would suggest you log a support case for this, North America is normally in the initial list of supported regions, and as you say it was available last week. I have pinged the responsible program managers directly, and will respond here if they do not. For the record, I have CIF up and running at customers in EMEA - so the two main regions should be covered at least.

  • PaulM Profile Picture
    on at
    RE: I can't install CIF successful.

    Checking...

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