web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 general forum

Workflow to create Opportunity from Work Order

(0) ShareShare
ReportReport
Posted on by 79

A client has work orders that were created directly in the system.   As a few business processes have been modified within the company there is now a need to link the work orders to an opportunity.  Is it possible to create a temporary workflow that can create an opportunity from the existing work orders?

Categories:
I have the same question (0)
  • LeoAlt Profile Picture
    16,331 Moderator on at
    RE: Workflow to create Opportunity from Work Order

    Hi partner,

    You could use a workflow to create opportunities from work orders automatically.

    Go to Settings->Processes and create a new workflow.

    community398.png

    Configure the template or work order.

    community398.png

    About how to use workflow, you could refer to this sample.

    https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/automatically-create-case-from-email

    In addition, you say you want create opportunities from existing work orders, I suggest that you could set the trigger condition like "when record change" and then update your work order records one by one manually or bulk update and then the workflow will run automatically.

    Hope it helps.

    Best Regards,

    Leo

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard > Dynamics 365 general

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans