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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / To change Time sheet a...
Small and medium business | Business Central, N...
Suggested Answer

To change Time sheet approval user ID

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Posted on by Yin Mon Pyone 12

Dear Experts,

Our user wants to change Time sheet approver ID. All the time sheet lines are already approved and no outstanding.

But When I change new approver ID, I have this problem. What is unprocessed time sheet lines? where to find? and what needs to be done? 

Appreciate much on your advice.

Regards,

Pyone

I have the same question (0)
  • Suggested answer
    JAngle Profile Picture
    JAngle 133 on at

    Unprocessed = open timesheets. Many time sheets lines must exist for forward dates. Would mean deleting those for that user and creating again once the approver has been altered.

  • Yin Mon Pyone Profile Picture
    Yin Mon Pyone 12 on at

    Dear Josh,

    You mean time sheet lines which related to job journal lines with status open?

    Regards,

    Sweety

  • Suggested answer
    JAngle Profile Picture
    JAngle 133 on at

    Yes, that’s correct

  • Yin Mon Pyone Profile Picture
    Yin Mon Pyone 12 on at

    Dear Josh,

    I have deleted all the job journal related to that resource.

    But still I can't change to time sheet approver.

    But some Jobs are still open under that resource PM.

    May I know where else I can find those unprocessed time sheet lines.

    Regards,

    Pyone

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Sweety,

    Adding to Josh's reply... Did you delete all the open Timesheets that the User has not processed? If yes, have you updated the Approver for that User and then create Timesheets for that User.

    Thanks,

    Steve

  • Yin Mon Pyone Profile Picture
    Yin Mon Pyone 12 on at

    Dear Steven,

    I have deleted all open timesheets which means all open job journal lines.

    Do you mean that Time sheet approver ID in resource card? Yes, I did but I got error.

    That resource is PM in Job card and some jobs under his name are still open.

    Is this the reason I can change time sheet approver ID?

    Do I still need to close those jobs which under his name?

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Sweety,

    So the Resource has no open Timesheets. OK, then I see a bug that I would ask your Partner to debug and resolve. You should be able to switch an Approver on the Resource when nothing is open for the Resource.

    Thanks,

    Steve

  • Yin Mon Pyone Profile Picture
    Yin Mon Pyone 12 on at

    Hi Steve,

    Thank you for your advice. 

    Some Job are still WIP under this resource. Is that related to why I cannot switch the approver ID? 

    Regards,

    Sweety

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