Adding rows to a table in Knowledge Articles

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Posted on by Mark.Fletcher

Not sure if I am going mad!

We have some Knowledge Articles with tables in them and I would regularly add rows to these by right clicking on a row (in Designer view) and selecting add row above or below.

This right click menu has now completely changed and there is nothing in it to do with the table!

The right click menu now seems "webpage" orientated! (In either Chrome or Edge browsers)

Has anyone any ideas?

Thanks in advance,

Mark

Categories:

Knowledge Management

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LuHao 40,872 on at

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RE: Adding rows to a table in Knowledge Articles

Hi DennisGroen,

Yes, it has been resolved.
DennisGroen 85 on at

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RE: Adding rows to a table in Knowledge Articles

Hi Hao,

Looks like this problem has been resolved. Can you confirm this?

Kind regards.

Dennis Groen
LuHao 40,872 on at

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RE: Adding rows to a table in Knowledge Articles

Hi Dennis,

This issue is still unresolved. The ticket is still active.
DennisGroen 85 on at

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RE: Adding rows to a table in Knowledge Articles

Hi Hao,

Any news from Microsoft regarding this issue?

Kind regards.

Dennis Groen
LuHao 40,872 on at

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RE: Adding rows to a table in Knowledge Articles

Hi Dennis,

I have raised a support ticket to reflect this issue to the Microsoft team.

If there is any progress, I will reply here.
DennisGroen 85 on at

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RE: Adding rows to a table in Knowledge Articles

Hi Lu Hao,

I'm experiencing the same issue with the use of the right click menu for Knowledge Articles. Below the specifications for my installation:

Version D365 9.1.0000.8220

Region EMEA

Looking forward to a solution.

Kind regards.

Dennis Groen
Mark.Fletcher 50 on at

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RE: Adding rows to a table in Knowledge Articles

Hi Lu Hao, we are on D365 Version 1710 (9.1.0.8220) online EMEA

Thanks for responding so quickly.

Mark
Community Member Microsoft Employee on at

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RE: Adding rows to a table in Knowledge Articles

LuHao I'm using the very latest online trial which may have the bug fixed already . I'm running it in the Canada region crm3.
LuHao 40,872 on at

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RE: Adding rows to a table in Knowledge Articles

Hi Mark,

I have this problem too.

This problem is not just in the Knowledge Articles, but also in the Designer view of the email.

@Mark Fletcher, @Omar Zaarour,Could you please provide the version and region of your D365 organization?

I will reflect the background information of the problem to the Microsoft team to determine if it is a bug.
Community Member Microsoft Employee on at

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RE: Adding rows to a table in Knowledge Articles

Hi Mark,

In my case it is working fine. Make sure you are selecting the Designer and not the preview tab maybe?