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Dynamics 365 Community / Forums / Supply Chain Management forum / Shipment did not fully...
Supply Chain Management forum

Shipment did not fully release to warehouse

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Posted on by Community Member Microsoft Employee

Hello Experts,

Currently we are having challenges releasing parts to warehouse from a sales order. The parts remaining to be delivered are available in inventory and are reserved to the sales order, however once released, some of the parts are not attaching to work orders. 

We are having to check each released wave to ensure that parts physically available and reserved were actually released and attached to a work ID. 

This issue is causing production to slow or stop at certain times. 

Info/Error we are getting is 'Shipment xxxxx was not fully allocated'

Please share your expertise.

Categories:
Supply Chain Management
  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Shipment did not fully release to warehouse

    @ Guy Terry

    We deleted the Item from shipment which got deleted from load too. Note: I was assuming that Item cannot be deleted from shipment if it is in SHIPPED status which is wrong.

    Thanks for your advice & help.

  • Verified answer
    Guy Terry Profile Picture
    Guy Terry 28,621 Super User 2024 Season 2 on at
    RE: Shipment did not fully release to warehouse

    In this case, it might be easiest to delete the Load line for the item which had the cancelled work (or, delete the shipment line - it's the same thing), then go to the Sales order and press Release to warehouse.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Shipment did not fully release to warehouse

    @Guy Terry

    - From load planning workbench, I filtered the load which is in 'shipped' status, its not letting to release...throwing an error "some of the info entered is not valid. you must some valid info to continue".

    - Created new wave, It's not showing the shipment which is already in 'shipped' status.

    any other work around for this situation?

    Please advice.

  • Guy Terry Profile Picture
    Guy Terry 28,621 Super User 2024 Season 2 on at
    RE: Shipment did not fully release to warehouse

    If there is some quantity on a Shipment/Load line, but it has no work, you have a few choices.

    You need to get that shipment line on to a Wave. Or you need to get rid of the shipment line and re-Release it. There are at least three different ways to do that:

    • From the Load, do Load planning workbench -> Release -> Release to warehouse. This will create a new Wave (and create Work I think, if that's how your Wave templates are configured).
    • Make a note of the Shipment Id. Create a New wave (manually). Hit Maintain shipments. In the top grid, find the Shipment and press Add to wave. Close the Maintain shipments form and Process the wave.
    • Delete the Load line (or, delete the shipment line - it's the same thing). Go to the Sales order and press Release to warehouse.
  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Shipment did not fully release to warehouse

    Hello All,

    Thank you all for the responses.

    Actually what happened is, worker cancelled the Item A from WORK but load and shipment got processed without deleting Item A. Now the load & shipment has 'shipped' status with Item A as "2" on the 'quantity field' and "0" on the 'work created qty' on the load lines" where as in Sales order, Item A is still showing as "Deliver remainder as 2 qty" and not adding to the WORK if we perform' Release to warehouse' even though it has sufficient on-hand.

    What is the workaround to handle this situation.

    Really appreciate your help. Thanks.

  • Suggested answer
    Sagar Suman Profile Picture
    Sagar Suman 5,774 on at
    RE: Shipment did not fully release to warehouse

    Hi Hrithi Sara,

    There is only reason for this to happen as rightly pointed by Guy also and that is your location directives are not able to determine locations for some items. and as you have setup the system to stop work for location directives failures and as a result you get this error "Shipment ######## was not fully allocated"

    Check the items which do not get attached to a work and there locations which have on hand to see if there location profiles are part of location directive query. 

    Or just un check the location directive failure for sales order and you will get items with blank locations proving your location directives setups are missing something.

    Below a small reproduction of your scenario 

    5100.jpg

  • Guy Terry Profile Picture
    Guy Terry 28,621 Super User 2024 Season 2 on at
    RE: Shipment did not fully release to warehouse

    There is a setup form called Location directive failures. Go to it and (if one does not exist) add a line for Work order type = Sales orders. On this line, un-select Stop work on location directive failure.

    If Location directives are to blame, this should ensure that the order lines are still added to a Work Id (albeit the Work lines will have no Location). If you still do not get Work, you have some other problem.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Shipment did not fully release to warehouse

    @Satish,

    No, still I am facing the issue.

    Our location directive is restricted to pick from quality location. On-hand available on one single location.

    do not understand why the work is not created for few Items.

  • Satish Panwar Profile Picture
    Satish Panwar 14,645 on at
    RE: Shipment did not fully release to warehouse

    Hi Hrithi,

    Were you able to resolve the problem based on suggested answers ?

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Shipment did not fully release to warehouse

    + 1 Satish

    your reservation hierarchy along with storage and tracking dimension group and physical inventory setting should be well balanced

    sharing some tips to check and verify

    • Check location directive and ensure location directive actions are present and valid

    • Ensure location directive and directive code is linked well in work template

    • Ensure load posting method has been setup and includes method to reserve shipment

    • If using batch enabled product, then ensure location directive has batch enabled and strategy suggested.

    • location directives are failing because you are using Batch-enabled items and no location directives are flagged as batch-enabled.

    • Setup location directive failure action e.g. on SO stop work processing is not fully allocated (this would not let the wave get processed successfully if the shipment cannot be fully allocated/reserved)

    • Review work creation history log

    • Review load posting error from load screen attached to SO line

    • Review processing history in wave

    • Ensure multiple SKU on pick location directive is not checked (it's meant for put type)

    • Also ensure the query on location directive always uses on-hand inventory range provided by system as somehow it's used in internal processing

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