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Service | Customer Service, Contact Center, Fie...
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Canceled orders

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I have an order that shows canceled in the header but still shows as order not completed. The line on the order shows status canceled but release status is still open.  How do I close this completely?

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    on at
    RE: Canceled orders

    Hi Jessica,

    What means 'release status', it is status field in the order?

    pastedimage1655961876236v1.png

    Have you tried to refresh current form?

    Could you please share screenshots about it?

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