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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Canceled orders
Service | Customer Service, Contact Center, Fie...
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Canceled orders

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Posted on by Jessica

I have an order that shows canceled in the header but still shows as order not completed. The line on the order shows status canceled but release status is still open.  How do I close this completely?

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  • Community Member Profile Picture
    Community Member on at

    Hi Jessica,

    What means 'release status', it is status field in the order?

    pastedimage1655961876236v1.png

    Have you tried to refresh current form?

    Could you please share screenshots about it?

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