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Customer experience | Sales, Customer Insights,...
Suggested Answer

CRM in different languages

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Posted on by

Good afternoon,

Can someone give me any ideas about the best way to have a CRM in different languages, with the same fields, but the look up values different depending on the language i select?

Kind regards,

Francisco Gouveia

I have the same question (0)
  • Suggested answer
    Pradeep Rai Profile Picture
    5,489 Moderator on at

    Hi,

    First we need to enable/install in dynamic CRM for this please refer below link:
    https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/customize/enable-additional-languages?view=op-9-1

    Once language enabled then we need to export the CRM Translation For This please check below link:
    https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/customize/export-customized-entity-field-text-translation?view=op-9-1

    After this import the translated excel back CRM instance.

    For import details:
    https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/customize/import-translated-entity-field-text?view=op-9-1

    Thanks,
    Pradeep.

  • Suggested answer
    Yoshika Suzuki Profile Picture
    on at

    We can translate the fields, but I suspect you can't translate the lookup text.

    I found similar case.

    salimadamoncrm.com/.../

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