web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Finance forum / Preparation Failed ser...
Finance forum
Under review by Community Managers

Under review

Thank you for your post! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Preparation Failed service update 10.0.39

Posted on by
Hi Team 
Goor morning!
 
I am facing " Preparation failed " this error in one of the Cloud hosed environment in D365 F&O . 
Right now the env is in 10.0.38 and other is 10.0.35 . Facing same error in both the env.
 
after abort the process and restarting some time its started to update but at 20th step it fails , without showing any error in any step.
 
also after couple of abort and resume Now  ( UI ) environment is also not opening. 
Checked with abort the process - restart all services , restart IIS , Restart AOS Service , retail service all.
can you please help me for this?
at least need to keep environment in live . 
* is anything changed in config file due to multiple resume , abort ? 
also getting errors while conncting to VM - Sometimes connecting sometimes not.
attaching screenshots for the refrence .
 
image (33).png
image (34).png
image (31).png

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard > Finance

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans