web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

🚀 Season of Sharing Community Challenge Launch!
Ask A Community Pro
Introducing our New Video Series: Community Spotlight
News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Upgrade Failed 24.0
Small and medium business | Business Central, N...
Suggested Answer

Upgrade Failed 24.0

(1) ShareShare
ReportReport
Posted on by ERPMan 70
Hi all, 
 
We are trying to upgrade our sandboxes to the latest version and get this error message:

Operation Type: UpdateMicrosoft Entra tenant ID: 3f26a4b5-930f-4cce-ae72-0ecd283106dcCreated by:Operation ID: 9055669b-c048-450f-9f87-7eb97a604c8c

Operation Details:Status: FailedError: Update failed with an internal error FirstPartySync and is being investigated.

From version: 23.5.16502.16589To version: 24.0.16410.17628Update status: FailedCustom date selected: Yes

 

Operation Time:Scheduled on: May 22, 2024, 02:01:18 PM EDTStarted on: May 22, 2024, 02:01:19 PM EDTCompleted on: May 22, 2024, 02:33:36 PM EDT

Are there issues on Microsoft side with this update?

I have the same question (0)
  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 32,800 Super User 2026 Season 1 on at
    Are there issues on Microsoft side with this update?
     
    Yes. Here is a thread with the same error that contains more info - Update 23.5 to 24.0 Business Central (dynamics.com)
     
     
  • Gerardo Rentería García Profile Picture
    Gerardo Rentería Ga... 27,280 Most Valuable Professional on at
    Hi
    You can follow the evolution of their solution in this Yammer thread as well.
    BR
    GR
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 102,049 Super User 2026 Season 1 on at
    Hi, this is still Microsoft's problem. You can submit a support ticket to Microsoft.
     
     
    Thanks.
    ZHU
  • Suggested answer
    Judy Profile Picture
    Judy Microsoft Employee on at
    Hi, please refer to the old thread for the same topic:
    Hope it helps.
    Best Regards,
    Judy

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

🚀 Season of Sharing Community Challenge Launch!
Ask A Community Pro
Introducing our New Video Series: Community Spotlight

Quick Links

Season of Sharing Community Challenge Launch!

Jump in, show your community spirit, and win prizes!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the May Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 1,687 Super User 2026 Season 1

#2
YUN ZHU Profile Picture

YUN ZHU 1,041 Super User 2026 Season 1

#3
Grigorios Mavrogeorgis Profile Picture

Grigorios Mavrogeorgis 974 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Microsoft Training Manuals

Product updates

Dynamics 365 release plans