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Upgrade Failed 24.0

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Posted on by ERPMan

Hi all,

We are trying to upgrade our sandboxes to the latest version and get this error message:

Operation Type: UpdateMicrosoft Entra tenant ID: 3f26a4b5-930f-4cce-ae72-0ecd283106dcCreated by:Operation ID: 9055669b-c048-450f-9f87-7eb97a604c8c

Operation Details:Status: FailedError: Update failed with an internal error FirstPartySync and is being investigated.

From version: 23.5.16502.16589To version: 24.0.16410.17628Update status: FailedCustom date selected: Yes

Operation Time:Scheduled on: May 22, 2024, 02:01:18 PM EDTStarted on: May 22, 2024, 02:01:19 PM EDTCompleted on: May 22, 2024, 02:33:36 PM EDT

Are there issues on Microsoft side with this update?

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Judy Microsoft Employee on at

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Upgrade Failed 24.0

Hi, please refer to the old thread for the same topic:

Update 23.5 to 24.0 Business Central (dynamics.com)

Hope it helps.

Best Regards,

Judy
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YUN ZHU 77,981 Super User 2025 Season 1 on at

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Upgrade Failed 24.0

Hi, this is still Microsoft's problem. You can submit a support ticket to Microsoft.

Thanks.

ZHU
gdrenteria 14,557 Most Valuable Professional on at

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Upgrade Failed 24.0

Hi

You can follow the evolution of their solution in this Yammer thread as well.

Viva Engage : Dynamics 365 Business Central Partner Community (Formerly: Development) : Ver conversación (yammer.com)

BR

GR
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Valentin Castravet 26,349 Super User 2025 Season 1 on at

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Upgrade Failed 24.0

Are there issues on Microsoft side with this update?

Yes. Here is a thread with the same error that contains more info - Update 23.5 to 24.0 Business Central (dynamics.com)

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/