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Dynamics 365 Community / Forums / Customer Service forum / Installation VOC
Customer Service forum

Installation VOC

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Posted on by Viktorija

When I want to install VOC the following message is shown:

Voice of the Customer for Dynamics 365-An error has occurred. Please try again closing the current browser or contact support for assistance. Error ID :: InvalidLCID

Can you help me with this?

Thanks

Categories:
Voice of the Customer
I have the same question (0)
  • LeoAlt Profile Picture
    LeoAlt 16,331 Moderator on at

    Hi partner,

    If you want to install VOC, you should go to Dynamics 365 administration center portal.

    community390.png

    community390.png

    Please make sure that you have system administrator permission and your process is right.

    https://crmtipoftheday.com/930/important-changes-to-the-voice-of-the-customer-installation-process/

    Hope it helps.

    Best Regards,

    Leo

  • Suggested answer
    Dynamics365 Rocker Profile Picture
    Dynamics365 Rocker 7,755 on at

    Below post will give you details about VOC, Please have a look.

    dynamics365rocker.blogspot.com/.../how-to-setup-and-configure-voice-of.html

  • Viktorija Profile Picture
    Viktorija on at

    Hi Leo,

    I followed all steps, but when I wanted to manage VOC the installation window is not shown.

    This is the message I got every time:

  • LeoAlt Profile Picture
    LeoAlt 16,331 Moderator on at

    Hi partner,

    Thanks for your response, but you seem to have lost the picture, please upload it again.

    Best Regards,

    Leo

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