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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Integrate 2 exchange o...
Customer experience | Sales, Customer Insights,...
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Integrate 2 exchange online instances with 1 CRM Environment

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Posted on by Ward010 71
Hi,
 
Is it possible to set up 2 Exchange Online email profiles related to 1 CRM environment? I suppose that in for example merger/acquisition scenarios this might be very common?
 
We tried it by setting up a trust between the 2 Exchange environments and adding a second profile to the CRM environment. But we do not seem to be able to activate and use the mailboxes.
 
Kind regards,
 
Ward
  • Verified answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Integrate 2 exchange online instances with 1 CRM Environment
    Hi Partner,
    Please refer to the following link:
    --Use server-side synchronization to synchronize Exchange Online mailboxes that reside on different Exchange Online tenants. 

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