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Hi,
How do i forward emails in CRM and also including the attachments that's into the email. Right now the attachments dosen't follow when i forward the email.
Thanks in advance.
Hi Ale1,
I tried to forward an email with attachment in my instance(V9.1 Online) manually and I could receive the attachment both in Dynamics 365 and Outlook.
When your email contains a attachment, you should save it first before sending.
If you are using workflow/plug-in to forward emails, you could refer to the following posts.
https://stackoverflow.com/questions/51474944/forwarding-existing-email-including-attachments-from-dynamics-crm
https://community.dynamics.com/crm/f/117/t/166702
Hope it helps.
Best Regards,
Leo
Thank you Leo.
Have a great day!
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