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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Restore Deleted Records
Customer experience | Sales, Customer Insights,...
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Restore Deleted Records

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Posted on by MM-02051549-0 4
I have a custom table that a user accidently deleted some records from.  Is it possible to restore/recover those records? 
  • Suggested answer
    Vinit_Bhagat Profile Picture
    Vinit_Bhagat 102 on at
    Restore Deleted Records
    Hi,
     
    You cannot restore deleted records in Dynamics 365.
     

    But, if you have auditing enabled on your entity, then you can follow below blog to recover deleted records.

    https://learningrefresh.home.blog/2019/07/03/retrieve-deleted-record-from-crm/

     

    Thanks,

    VB
     

    Please mark this as VERIFIED if it helps.

  • Suggested answer
    PerezAguiar Profile Picture
    PerezAguiar on at
    Restore Deleted Records
    Hey!
     
    As stated by Leah, you can try using a third party tool, and if you have auditing enabled, recover the missing records.
     
    If the deletion is within the last 7 days, you can try restoring your environment to another (sandbox/UAT for example). And from there another possibilities are:  
    - Generate the records again, based on the information that is available on the copied environment.
    - Use Excel to export the records you're missing, and then import them into the right environment
    - If they're just a few records (less than 100) use Configuration Migration tool to migrate the records from one environment to another.
     
    Regards,
     
    ******
    I hope this answer has helped you solve your problem. If you are satisfied with it, please consider marking it as the excellent answer by clicking on the green check mark below. This will help other users who have similar questions find the best solution.
     Thank you for your feedback!
  • Verified answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Restore Deleted Records
    Hi Partner,
    There are no OOB ways to restore deleted records.
    but with the help of XRM Toolbox, it’s easy to recover the record through 'Recycle Bin' tool.
    --The most important thing: the audit feature must already be enabled!
    I hope you can mark my answer verified if it answer your question! If you have any questions, please feel free to contact me.
    Regards,
    Leah

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