Hello all,
I was wondering if anyone has experienced a delay in time when using an email scheduler? I sent an marketing email scheduled for 3pm but when I reviewed the customer journey at 4pm and 4.30pm, I could see that it was still processing. However, when looking at the opening times data from the email, the chart shows that emails were opened between 3pm and 4pm. I'm a little confused .
I am also unable to run reports from the email - is this drop-down tab disabled for everyone? I was hoping this function would collate all email performance data available for download.
Thank you,
Graham
