D365 FO Version on Local VM not updating

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Posted on by eimsis

Hi,

I have set up a D365fo local VM running 10.13, Tried multiple times to update to Version 10.16, following all the recommended steps ( DefaultTopologyData.xml ) Steps runs and completes without any error logs. yet the database does not update . it remains on 10.13

currently the following services are on the machine and remain the same after updating to 10.16. I am not sure what is the issue,? please assist!

ServiceName Version
----------- -------
ALMService 7.0.5746.35600
AOSService 7.0.5746.35600
BIService 7.0.5746.35600
DevToolsService 7.0.5746.35600
DIXFService 7.0.5746.35600
MROneBox 10.0.569.10005
PayrollTaxModule 10.0.569.10005
PerfSDK 7.0.5746.35600
ReportingService 7.0.5746.46075
RetailCloudPos 10.0.569.10005
RetailHQConfiguration 10.0.569.10005
RetailSDK 10.0.569.30033
RetailSelfService 10.0.569.10005
RetailServer 10.0.569.10005
RetailStorefront 10.0.569.10005

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eimsis 30 on at

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RE: D365 FO Version on Local VM not updating

:) some how i was applying the wrong Package :)))))

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eimsis 30 on at

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RE: D365 FO Version on Local VM not updating

thanks,

i just found this error

[2021-04-01 11:37:57Z] Validating that C:\AOSService\webroot\bin\AOSKernel.dll is not locked...

[2021-04-01 11:37:57Z] Failed to open C:\AOSService\webroot\bin\AOSKernel.dll for write: Exception calling "OpenWrite" with "1" argument(s): "The process cannot access the file 'C:\AOSService\webroot\bin\AOSKernel.dll' because it is being used by another process."

[2021-04-01 11:37:58Z] Failed to open C:\AOSService\webroot\bin\AOSKernel.dll for write: Exception calling "OpenWrite" with "1" argument(s): "The process cannot access the file 'C:\AOSService\webroot\bin\AOSKernel.dll' because it is being used by another process."

[2021-04-01 11:37:59Z] Failed to open C:\AOSService\webroot\bin\AOSKernel.dll for write: Exception calling "OpenWrite" with "1" argument(s): "The process cannot access the file 'C:\AOSService\webroot\bin\AOSKernel.dll' because it is being used by another process."

[2021-04-01 11:38:00Z] Failed to open C:\AOSService\webroot\bin\AOSKernel.dll for write: Exception calling "OpenWrite" with "1" argument(s): "The process cannot access the file 'C:\AOSService\webroot\bin\AOSKernel.dll' because it is being used by another process."

[2021-04-01 11:38:01Z] No file locks found on C:\AOSService\webroot\bin\AOSKernel.dll.

[2021-04-01 11:38:01Z] AOS stop script completed with exit code: 0.

any ideas

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nmaenpaa 101,160 Moderator on at

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RE: D365 FO Version on Local VM not updating

Then please check the logs to find possible errors in the runbook execution.

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eimsis 30 on at

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RE: D365 FO Version on Local VM not updating

yes, definitely, downloaded from LCS.

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nmaenpaa 101,160 Moderator on at

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RE: D365 FO Version on Local VM not updating

Thanks, that looks good. One more thing - are you sure that the update that you're installing is really 10.0.16?

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eimsis 30 on at

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RE: D365 FO Version on Local VM not updating

Hi Nikolaos,

Sure, please see below Defaulttopologydata.xml file, followed by the steps used.

<?xml version="1.0" encoding="UTF-8"?>



-<TopologyData xmlns:xsi="www.w3.org/.../XMLSchema-instance" xmlns:xsd="www.w3.org/.../XMLSchema">

<Name>AX topology</Name>

-<MachineList>

-<Machine>

<Name>**********</Name>

-<ServiceModelList>

<string>ALMService</string>

<string>AOSService</string>

<string>BIService</string>

<string>DevToolsService</string>

<string>DIXFService</string>

<string>MROneBox</string>

<string>PayrollTaxModule</string>

<string>PerfSDK</string>

<string>ReportingService</string>

<string>RetailCloudPos</string>

<string>RetailHQConfiguration</string>

<string>RetailSDK</string>

<string>RetailSelfService</string>

<string>RetailServer</string>

<string>RetailStorefront</string>

</ServiceModelList>

</Machine>

</MachineList>

-<BackupScript>

<FileName/>

<Automated>false</Automated>

<Description>Please backup your environment now, set this step to complete once you finished backup</Description>

</BackupScript>

</TopologyData>

Steps

1. unblock & extract deployable package to a location in C folder

2. Run CMD as administrator and navigate to Package folder

3. Run AXUpdateInstaller.exe list, to verify the services installed on the machine

4. Run AXUpdateInstaller.exe generate -runbookid=”DU.16” -topologyfile=”DefaultTopologyData.xml” -servicemodelfile=”DefaultServiceModelData.xml” -runbookfile=”DU.16-runbook.xml”

5. Run AXUpdateInstaller.exe import -runbookfile=”DU.16-runbook.xml”

6.Run AXUpdateInstaller.exe execute -runbookid=”DU.16”

Thank you!

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eimsis 30 on at

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RE: D365 FO Version on Local VM not updating

Hi Tracy,

Weird enough, I have tried exporting the runbook file, but I got the following result

"======== Beginning trace at: 2021-04-01T09:33:54.1430164Z =========

--- Installer Version: 7.0.5860.41586

--- Runbook ID: DU.16-runbook

--- Mode: EXPORT

====================================================================

[09:33:54.5648] Exception[0] found.

[09:33:54.5648] Runbook with id: DU.16-runbook is not found on the system

[09:33:54.5648] at Microsoft.Dynamics.AX.AXUpdateInstallerBase.RunbookProvider.GetRunbookById(String runbookId)

[09:33:54.5648] at Microsoft.Dynamics.AX.AXUpdateInstaller.Program.InstallUpdate(String[] args)

[09:33:54.5648] at Microsoft.Dynamics.AX.AXUpdateInstaller.Program.Main(String[] args)

[09:33:54.5805] Exiting with exit code [196609]

=========== Ending trace at: 2021-04-01T09:33:54.5805138Z ==========

"

However when Run CMD Axupdate.exe list, I got the following result, including the runbook ID, "DU.16"

update.16

DU.16

List of services installed on the system:

ALMService Version: 7.0.5746.35600

AOSService Version: 7.0.5746.35600

BIService Version: 7.0.5746.35600

DevToolsService Version: 7.0.5746.35600

DIXFService Version: 7.0.5746.35600

MROneBox Version: 10.0.569.10005

PayrollTaxModule Version: 10.0.569.10005

PerfSDK Version: 7.0.5746.35600

ReportingService Version: 7.0.5746.46075

RetailCloudPos Version: 10.0.569.10005

RetailHQConfiguration Version: 10.0.569.10005

RetailSDK Version: 10.0.569.30033

RetailSelfService Version: 10.0.569.10005

RetailServer Version: 10.0.569.10005

RetailStorefront Version: 10.0.569.10005

Any thoughts.

Thank you!

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nmaenpaa 101,160 Moderator on at

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RE: D365 FO Version on Local VM not updating

Could you share your DefaultTopologyData.xml with us? And the exact commands that you used during the update process? This way we can know what exactly you did, because it seems you have missed something. Just telling that "I did follow the steps" doesn't make it possible for us to spot what you might have missed. So, in order to get best possible help from others, please share best possible information with others.

Also could you please tell us what you mean by "the database does not update . it remains on 10.13".

Thanks!

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eimsis 30 on at

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RE: D365 FO Version on Local VM not updating

I did follow the steps as I have mentioned earlier, but still the version did not update

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TracyXing on at

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RE: D365 FO Version on Local VM not updating

Did you follow docs.microsoft.com/.../install-deployable-package to deploy?

Make sure DefaultTopologyData.xml file include all the services on the local VM.

Please use below command to export the runbookfile to check whether the steps completed or errors.

AXUpdateInstaller.exe export -runbookid="VAL200AA2BMEDIU-runbook" -runbookfile="VAL200AA2BMEDIU-runbook.xml"

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