web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Suggested answer

Unable to Unapply Entries in One Go Based on Document Type – Invoice vs Payment Behavior

(4) ShareShare
ReportReport
Posted on by 43

Hi Community,

I’ve noticed some inconsistent behavior while trying to unapply entries in Business Central, and I’d appreciate your help in understanding what’s going on.

Here’s what I’m experiencing:

When I unapply entries from an "Invoice" document, I'm able to unapply all applied entries in one go – including multiple payments linked to the invoice.

However, when I unapply entries from a "Payment" document, I can only unapply the invoices one by one. If multiple invoices or credit memos are applied to the payment, I need to unapply them individually.

So basically:

Unapply from Invoice → Works for all applied Payments in one go

Unapply from Payment → Doesn’t work for all applied Invoices/Credit Memos in one go, only one at a time

My assumption is that this behavior might be influenced by the way I applied the entries initially – sometimes I applied Invoice to Payment, and other times Payment to Invoice.

Can someone please explain:

Is this expected behavior in Business Central?

Does the direction of the application (Invoice → Payment vs Payment → Invoice) affect the unapply process?

What is the correct or recommended approach to applying and unapplying entries?

Note: I’ve checked Microsoft documentation but couldn’t find a clear explanation. I would really appreciate a direct answer or explanation without a link.

Thanks in advance for your support!

 

www.linkedin.com/in/jeel-paun

I have the same question (0)
  • Suggested answer
    Jainam M. Kothari Profile Picture
    12,126 Super User 2025 Season 2 on at
    Unable to Unapply Entries in One Go Based on Document Type – Invoice vs Payment Behavior
    Hello,
     
    In Business Central, the behavior you're experiencing is expected: when you unapply entries from an Invoice, all related payments can be unapplied in one go because the Invoice is treated as the Primary Document.
     
    However, when you unapply entries from a Payment, you must unapply each linked invoice or credit memo individually, as the Payment is considered Secondary.
     
    This difference is influenced by the direction of the initial application (Invoice to Payment vs. Payment to Invoice).
     
    For smoother management, consistently apply entries in one direction and start unapplying from the primary document.
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    19,137 Super User 2025 Season 2 on at

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
Rishabh Kanaskar Profile Picture

Rishabh Kanaskar 4,202

#2
Nimsara Jayathilaka. Profile Picture

Nimsara Jayathilaka. 3,248

#3
Sumit Singh Profile Picture

Sumit Singh 2,893

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans