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Small and medium business | Business Central, N...
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Unable to Unapply Entries in One Go Based on Document Type – Invoice vs Payment Behavior

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Hi Community,

I’ve noticed some inconsistent behavior while trying to unapply entries in Business Central, and I’d appreciate your help in understanding what’s going on.

Here’s what I’m experiencing:

When I unapply entries from an "Invoice" document, I'm able to unapply all applied entries in one go – including multiple payments linked to the invoice.

However, when I unapply entries from a "Payment" document, I can only unapply the invoices one by one. If multiple invoices or credit memos are applied to the payment, I need to unapply them individually.

So basically:

Unapply from Invoice → Works for all applied Payments in one go

Unapply from Payment → Doesn’t work for all applied Invoices/Credit Memos in one go, only one at a time

My assumption is that this behavior might be influenced by the way I applied the entries initially – sometimes I applied Invoice to Payment, and other times Payment to Invoice.

Can someone please explain:

Is this expected behavior in Business Central?

Does the direction of the application (Invoice → Payment vs Payment → Invoice) affect the unapply process?

What is the correct or recommended approach to applying and unapplying entries?

Note: I’ve checked Microsoft documentation but couldn’t find a clear explanation. I would really appreciate a direct answer or explanation without a link.

Thanks in advance for your support!

 

www.linkedin.com/in/jeel-paun

  • Suggested answer
    Khushbu Rajvi. Profile Picture
    16,382 Super User 2025 Season 1 on at
  • Suggested answer
    Jainam M. Kothari Profile Picture
    7,938 on at
    Unable to Unapply Entries in One Go Based on Document Type – Invoice vs Payment Behavior
    Hello,
     
    In Business Central, the behavior you're experiencing is expected: when you unapply entries from an Invoice, all related payments can be unapplied in one go because the Invoice is treated as the Primary Document.
     
    However, when you unapply entries from a Payment, you must unapply each linked invoice or credit memo individually, as the Payment is considered Secondary.
     
    This difference is influenced by the direction of the initial application (Invoice to Payment vs. Payment to Invoice).
     
    For smoother management, consistently apply entries in one direction and start unapplying from the primary document.

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