web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Suggested Answer

Signing out of Guides

(0) ShareShare
ReportReport
Posted on by 20

Hi,

Is there a way that Signing out of Guides on Microsoft Hololens 2 would actually destroy the access_token and force the next user to type credentials again? 

We've found out that if the User A logs in to Guides, then Sign Out of it, pass the device to User B, simply by clicking User's A icon and name, he is able to log in with his credentials. 

Resetting the device doesn't destroy the access_token and waiting for access_tokens time to live to expire is out of the question too. 

We are experiencing the same situation with Microsoft Dynamics 365 Remote Assist, so if someone logs to Guides, signs out, then pass the device, the other person has access to his Remote Assist app and contacts as the access_token is still valid for both. 

Best regards,

Maciej Klimowicz

I have the same question (0)
  • Suggested answer
    Nya Profile Picture
    29,064 on at

    Hi Maciej,

    Please refer to the following section to know the principles to be followed by different users, who log in the same HoloLens using their own account.

    Share your HoloLens with multiple people | Microsoft Docs

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

  • DavePinch Profile Picture
    Microsoft Employee on at

    Hi Maciej,

    Just so I am clear, are you explicitly signing out of the Guides app by going to the Profile page and selecting Sign out?

    pastedimage1624381584851v1.png

    When entering credentials at sign-in, do you see the same behavior if you select the option to sign into the app only (instead of staying signed into all apps)?

  • MaciejKlimowicz Profile Picture
    20 on at

    Yes, exactly this one. Right now I can't confirm about the second question, even thought 10+ hours have passed I'm still logged in and don't have to type my credentials.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Launch!

Jump in, show your community spirit, and win prizes!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the May Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Abhilash Warrier Profile Picture

Abhilash Warrier 51 Super User 2026 Season 1

#1
Muhammad Shahzad Shafique Profile Picture

Muhammad Shahzad Sh... 51 Most Valuable Professional

#3
Nagaraju_Matta Profile Picture

Nagaraju_Matta 50

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans