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Service | Customer Service, Contact Center, Fie...
Suggested answer

Signing out of Guides

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Posted on by 20

Hi,

Is there a way that Signing out of Guides on Microsoft Hololens 2 would actually destroy the access_token and force the next user to type credentials again? 

We've found out that if the User A logs in to Guides, then Sign Out of it, pass the device to User B, simply by clicking User's A icon and name, he is able to log in with his credentials. 

Resetting the device doesn't destroy the access_token and waiting for access_tokens time to live to expire is out of the question too. 

We are experiencing the same situation with Microsoft Dynamics 365 Remote Assist, so if someone logs to Guides, signs out, then pass the device, the other person has access to his Remote Assist app and contacts as the access_token is still valid for both. 

Best regards,

Maciej Klimowicz

  • MaciejKlimowicz Profile Picture
    20 on at
    RE: Signing out of Guides

    Yes, exactly this one. Right now I can't confirm about the second question, even thought 10+ hours have passed I'm still logged in and don't have to type my credentials.

  • DavePinch Profile Picture
    on at
    RE: Signing out of Guides

    Hi Maciej,

    Just so I am clear, are you explicitly signing out of the Guides app by going to the Profile page and selecting Sign out?

    pastedimage1624381584851v1.png

    When entering credentials at sign-in, do you see the same behavior if you select the option to sign into the app only (instead of staying signed into all apps)?

  • Suggested answer
    Nya Profile Picture
    29,060 on at
    RE: Signing out of Guides

    Hi Maciej,

    Please refer to the following section to know the principles to be followed by different users, who log in the same HoloLens using their own account.

    Share your HoloLens with multiple people | Microsoft Docs

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

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