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Unable to copy security roles (recent development)

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Posted on by Microsoft Employee

It appears that (suddenly) our ability to copy security roles has evaporated. Working recently but not now - so technique has not changed.

I suspect an update/upgrade glitch but happy to be wrong. Is anyone else experiencing this? Or is there a fix I don't know about?

Cheers

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  • LeoAlt Profile Picture
    LeoAlt 16,329 on at
    RE: Unable to copy security roles (recent development)

    Hi partner,

    I've tried in my instance(Version 1710 (9.1.0.3254) online) and it worked well.

    If you want to copy a security role to another business unit, it is not supported.

    community315.png

    https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/copy-security-role

    By the way,Was there any error message when you failed to copy a role? What development did you do before? If it was, please share us more information.

    You should also make sure that if you have the administrator permissions.

    Hope it helps.

    Best Regards,

    Leo

  • Suggested answer
    Johnny Gong Profile Picture
    Johnny Gong 6,482 on at
    RE: Unable to copy security roles (recent development)

    Hi PTRJ57,

    Do you meet the same exception like the following screenshot? Could your share your Tenant Geo(like APAC) & Online Version (like V9.1.0.3643).

    IA.PNG

    Pls share more product details which could help for investigation. Much Thanks.

    Regards

    Johnny

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