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Dynamics 365 Community / Forums / Customer Service forum / Unable to copy securit...
Customer Service forum

Unable to copy security roles (recent development)

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Posted on by Community Member

It appears that (suddenly) our ability to copy security roles has evaporated. Working recently but not now - so technique has not changed.

I suspect an update/upgrade glitch but happy to be wrong. Is anyone else experiencing this? Or is there a fix I don't know about?

Cheers

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Voice of the Customer
I have the same question (0)
  • Suggested answer
    Johnny Gong Profile Picture
    Johnny Gong 6,482 Moderator on at

    Hi PTRJ57,

    Do you meet the same exception like the following screenshot? Could your share your Tenant Geo(like APAC) & Online Version (like V9.1.0.3643).

    IA.PNG

    Pls share more product details which could help for investigation. Much Thanks.

    Regards

    Johnny

  • LeoAlt Profile Picture
    LeoAlt 16,331 Moderator on at

    Hi partner,

    I've tried in my instance(Version 1710 (9.1.0.3254) online) and it worked well.

    If you want to copy a security role to another business unit, it is not supported.

    community315.png

    https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/copy-security-role

    By the way,Was there any error message when you failed to copy a role? What development did you do before? If it was, please share us more information.

    You should also make sure that if you have the administrator permissions.

    Hope it helps.

    Best Regards,

    Leo

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