Hi,
I am seeking for your help on the below issue after installing Dynamics CRM 365 v9 on-premise. I am trying to enable the Arabic language package but I got the below error, please advise
"Duplicate Record
A record with these values already exists. A duplicate record be created "
Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=9.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: Cannot insert duplicate key exception when executing non-query: System.Data.SqlClient.SqlCommand Exception: System.Data.SqlClient.SqlException (0x80131904): Violation of PRIMARY KEY constraint 'cndx_PrimaryKey_Report'. Cannot insert duplicate key in object 'dbo.ReportBase'. The duplicate key value is (dfc58ace-1d43-e911-a2c9-005056ad3ae3, 0, Mar 10 2019 10:18AM).
Hi,
Can you please provide the hotfix for Arabic language as I am getting same duplicate error.
Many Thanks,
Parashuram Jadhav
Wlc :)
Good day Johnny,
Many thanks for your help, my issue is resolved once the hotfix is installed.
Good day Islam Ramadan,
This is a know issue that when customer may met the 'Duplicate Record' issue when install language package at Dynamics365 V9 OP environment.
Error Details like the below:
Microsoft.Crm.BusinessEntities.CrmDuplicateRecordException: Cannot insert duplicate key exception when executing non-query...
Currently I would suggest you to post a ticket for this issue and support engineer would give you a COD hotfix (must older than V9.0.2.3041) which is based on your D365 Server basic package language. Or you could contact me by private mail while I only have hotfix based on basic English and Chinese package.
Related Issue could be referred to this similar ticket in community:
https://community.dynamics.com/crm/f/117/t/305174
Best Regards
Johnny
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
André Arnaud de Cal... 290,867 Super User 2024 Season 2
Martin Dráb 229,173 Most Valuable Professional
nmaenpaa 101,156