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Xrm.WebApi.retrieveRecord in JS not working on Sales Hub App in Mobile device

Posted on by 85

Hi Guys,

I have JS on form which runs on load to fetch related record details.

I am using "Xrm.WebApi.retrieveRecord" which works as expected on Web browsers. 

However, the same form is not working on Sales-hub App in Mobile device (IPad).

It goes to error function with no error message. I can see alert on mobile device without any error message

Posting my code below for reference,

======================================================

var selectquery = "$select=opportunityid,name";
Xrm.WebApi.retrieveRecord("opportunities", recordID, "?" + selectquery).then(
function success(result) {
// perform operations on record retrieval
if (result) {
var opportunityId = result["opportunityid"];
var opportunityName = result["name"];
Xrm.Utility.alertDialog(opportunityName);
}
},
function (error) {
Xrm.Utility.alertDialog("Failed to get the Fetch Opportunity" + error.message);
return false;
}
);

  • ZMansuri Profile Picture
    ZMansuri 85 on at
    RE: Xrm.WebApi.retrieveRecord in JS not working on Sales Hub App in Mobile device

    any suggestions guys.

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