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Hi,
I have a customer that has purchased Dyn365ForSales and Dyn365ForCustmrSrvc licenses. The have a local deployment. They are asking how to apply a license to an user that needs Sales and Customer Service functionality?
Thanks.
Dear Elfed,
Please check the below mentioned link to know how to assign licenses to the users:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/create-users-assign-online-security-roles
Warm Regards,
Raheel
Hi Raheel.
That answer is for the online version My customer has the on-premise version.
Please read article "License Key and product activation" (Page#12) in the mentioned below PDF file:https://mbs.microsoft.com/Files/public/365/DynamicsOperationsOnPremEnterprise.pdf
Regards,
Hi Raheel,
Thanks for the reply, I really appreciate your effort. However, it does not really answer my question; in Dynamics 365 on-premise, how do you apply a license to an user that needs Sales and Customer Service functionality?
Hi Elfed Jenkins,
All the information you need is in this document.
Hi Adrian,
I appreciate your reply. I have read the document from start to finish and I still cant figure out how do I apply a license to an user that needs Sales and Customer Service functionality within Dynamics 365 on-premise?
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