News and Announcements icon

Dynamics 365 CommunityForums Dynamics 365 general forum Power Platform Admin -...

Dynamics 365 general forum

Suggested answer

Power Platform Admin - Testing and enabling mailboxes for CRM

(1) Share

Report

Report

Posted on by DebbieAG

16

Hi all, it seems that in the power platform admin center, when you have set up a new user and provided the security roles, when you approve the mailbox and test and approve the mailbox, this functionality only works in the classic admin. I could not even find the new user in the list by the search bar in the power platform admin center? Does anyone else have this same issue? Maybe a bug? It never worked this way previously when setting up new users in Dynamics.

Categories:

Dynamics 365 Administration

All responses Img

All responses (3)

Answers Img

Answers (0)

Suggested answer

Adrian Begovich 21,009 Super User 2024 Season 2 on at

Like (0)

Report

Power Platform Admin - Testing and enabling mailboxes for CRM

Hi DebbieAG,

This currently has to be done from the classic admin area.
JMittermueller 2 on at

Like (0)

Report

Power Platform Admin - Testing and enabling mailboxes for CRM

Same here. Bug?
Dengliang Li Microsoft Employee on at

Like (0)

Report

Power Platform Admin - Testing and enabling mailboxes for CRM

Hi,

You can try adding users to the environment manually. The user needs to fulfill the conditions in the following image.
You can also refresh to show new users.

Best Regards,
Dengliang Li

Helpful resources

Quick Links

Leaderboard

#1

André Arnaud de Cal... 290,524 Super User 2024 Season 2

#2

Martin Dráb 228,493 Most Valuable Professional

#3

nmaenpaa 101,148

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans