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Customer experience | Sales, Customer Insights,...
Answered

Restricting a user's role so they cannot delete Opportunities

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Posted on by 150

Hi 

I think the title best describes what I'm trying to achieve. I would like to limit the user's capability to delete data so they don't do it accidentally. 

What is the best way to achieve this?

I've read various posts about creating workflows, deleting the delete button, etc. but I guess I am seeking a more efficient solution, or just the most up to date way this can be achieved given the various system updates in recent times. 

Thank you.

I have the same question (0)
  • Verified answer
    Kipetcoff Profile Picture
    1,037 on at

    Hi,

    You can remove delete permission for their role.

    Before removal

    2019_2D00_10_2D00_16_5F00_09_2D00_47_2D00_16.png

    After removal

    2019_2D00_10_2D00_16_5F00_09_2D00_35_2D00_27.png

    2019_2D00_10_2D00_16_5F00_09_2D00_43_2D00_31.png

  • ETconsultant Profile Picture
    150 on at

    This seemed to do the trick! thank you

  • David Jennaway Profile Picture
    14,065 on at

    There is one problem with removing Delete permissions on the Opportunity entity. This permission also applies to the Opportunity Product entity, so if you remove the Delete permissions on the Opportunity entity for some users, they will not be able to delete any Opportunity Products linked to the entity. This is why there are the more complex workarounds, which still allow Opportunity Products to be deleted

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