Customer experience | Sales, Customer Insights,...

Need Lead Scoring Model to only affect Leads that are over a year old

(1) Share

Report

Posted on by chendriks

Hi all, I'm looking to create a lead scoring model that helps drive the removal of Contacts to stay under a marketing tier.

They want to give a negative score to Leads that have not opened any email, but they do not want to apply this to new Leads, only Leads that are over a year old and haven't opened an email.

Has anyone had a similar request before?

I have the same question (0)

All responses (3)

Answers (0)

Suggested answer

RudyZhang Microsoft Employee on at

Like (0)

Report

Hi,

Our team analyzed your requirements and after our testing we found that if you are using Lead Score Model , you can add the attribute Select Target Object Groups when creating Lead Score Model.

I hope my answer is helpful to you! If you have any other questions, please feel free to contact me.

Best Regards,
Rudy Zhang

Was this reply helpful? Yes No
RudyZhang Microsoft Employee on at

Like (0)

Report

Hi,

May I ask if your problem has been resolved?

Do you still need us to follow up on this issue, please contact me if you have any questions about the solution I proposed.

Best Regards,
Rudy Zhang

Was this reply helpful? Yes No
Community member 2 on at

Like (0)

Report

Hi Rudy, thanks for the response. I'm unable to see those options of selecting a target audience.

This is what i see when i create a new Scoring Model.

Is there something that has to be enabled before I see the options that you're team is getting?

Was this reply helpful? Yes No