Hello,
I have a user who is trying to Add a REMIT-TO Address for an existing vendor. She said she used to do that in the past. We last updated GP to 2016 about a year ago. I don't see a way to do that as an admin so I don't think it is Security Role related. Can anyone help?
Thanks,
Shai
Thank you for your response! My colleague was able to figure it out based on your Answer. Looks like the correct user role should be 'VENDORSETUP' and not 'DEFAULTUSER' as it was. The default user was set to use the Modified screen by default.
The sa login is a POWERUSER type user (ignores security). It looks like you have a modified window. Try taking away access to the modified window and/or remove the customization so that you are getting the unmodified GP window. (You'll know you are back to the standard GP window - or an unmodified add-in product - when the period before the window name is gone.)
If the Save button is still missing after you make this change, confirm you aren't using a third-party version of the window that may be limiting the core GP functionality.
The user is trying to create a new REMIT-TO address for this Vendor. Currently this Vendor has only 'Primary' Address. This user used to have the ability to do that in the past but now the Fields are not updateable. If it is Role related, I would expect SA to be able to add that address.
Thanks!
Shai
Could it be that the user is looking for the "Remit To" field (not a "REMIT" address ID) that is found in the Vendor Maintenance window? (Cards > Purchasing > Vendor.) The field allows you to select once of the vendor's address IDs. (A REMIT address ID can be created that is used for the "Remit To" field.)
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