web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / olmapi32.dll crashes GP
Microsoft Dynamics GP (Archived)

olmapi32.dll crashes GP

(0) ShareShare
ReportReport
Posted on by DominicBeland 332

whenever I click on "To:" in the e-mail adress of the vendor or customer adresse, GP crashes. Behind the error message is the adress book of the e-mail profile. 

Faulting module is olmapi32.dll

However, when I pull up the adress book directly form outlook, everything is fine.

please help

*This post is locked for comments

I have the same question (0)
  • Paul Johnson Profile Picture
    Paul Johnson 215 on at

    I am experiencing something similar.  Running office 365.  GP Crashing when adding email address to customer or vendor and clicking save or To:  Workaround was to rename install folder and then do a repair of GP.  I then had to install 3rd parties.  I don't want to have to do this on all workstations so I am looking for a file I can replace or something like that.  I would also like to know what is causing this to prevent in the future.

  • Steve Rodionoff Profile Picture
    Steve Rodionoff 261 on at

    It appears Microsoft have fessed up to the problem.

    https://community.dynamics.com/gp/b/dynamicsgp/archive/2018/12/04/dynamics-gp-crashes-closes-when-emailing-after-office-update

    Seriously, how about some QA next time MS!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics GP (Archived)

#1
mtabor Profile Picture

mtabor 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans