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Dynamics 365 general forum

How to display stages from 2 custom business process flows?

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Hi All,

One of our customers wants to have 2 custom business process flows for an opportunity.  Each BPF will have 4 discreet stages or phases (8 phases total).  There is no overlap with the phases.  The names of the phases are mutually exclusive and different from the native "Qualify, Develop, etc.".

When I have created or modified BPF's in the past, I've changed the options in the Stage Category global option set, and then these values magically appear in the Pipeline Phase.  A number prepends the option set value that indicates the order of the phases (i.e. "1-Qualify" or "2-Develop").

Here's the problem... If I put all 8 of the custom values in the Stage Category global option set (4 for one BPF and 4 for the other), only half of the values will appear with the correct number.  For the second BPF, the values will show "5-stage", "6-stage", etc., but these are actually the first stages in that BPF.  

Are there different ways to display the stage labels in fields, particularly in views?  Besides the built-in Stage Category?

Many thanks for any guidance you can provide.  I love this forum.  You guys are great!

  • Suggested answer
    Alex Fun Wei Jie Profile Picture
    33,626 on at
    RE: How to display stages from 2 custom business process flows?

    Hi,

    pipeline phase numbering is follow the sequence in the optionset, it is not about which stage they are.

    if you want to maintain the number yourself, create workflow or plugin to achieve that.

    www.powerobjects.com/.../updating-pipeline-phase-prefix-numbering-in-dynamics-crm

  • Suggested answer
    MihirShah Profile Picture
    4,036 on at
    RE: How to display stages from 2 custom business process flows?

    Hi,

    One suggestion is to have only 4 stages. Combine the stages for the 2 different BPF paths

    For example - Stage-1 for BPF-1 and BPF-2 can be Qualify / Verify. Similarly combine the stages for Stage-2,3 & 4.

    Hope this helps.

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