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Customer experience | Sales, Customer Insights,...
Suggested Answer

Pick and Removing Can't be processed at the same time

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Posted on by 3,634

Off recently facing below error, as soon as I select a queue item and tap on Pick button and furthermore I mark the queue item to be removed from the queue. 

The same feature is working absolutely fine in DEV instance but stopped working off lately in UAT. So need your help to get on it. 

pastedimage1646076898803v1.png

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  • Suggested answer
    Mohsin Ali Profile Picture
    3,634 on at

    So after spending hours, I was able to successfully figure the root cause of the issue. I added details in the blogpost, please refer here.

    dcrm365.blogspot.com/.../pick-and-removing-cant-be-processed-at.html

  • Suggested answer
    Bipin D365 Profile Picture
    28,983 Moderator on at

    Thanks for sharing!!

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