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Customer experience | Sales, Customer Insights,...
Suggested answer

Removing the online/offline/busy status

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Posted on by 30

Hey all, 

is there a way to remove the online/offline/busy status that appears next to the users' name? Or is this a static microsoft feature. 

  • Suggested answer
    Bipin D365 Profile Picture
    28,981 Moderator on at
    RE: Removing the online/offline/busy status

    Hi,

    Unfortunately we can not remove this now.

    Earlier version used to have Skype presence feature in system setting but it is removed now.

    carldesouza.com/.../

  • petergroft Profile Picture
    90 on at
    RE: Removing the online/offline/busy status

    You have to agree, when you send a message, it’s very useful to know whether or not it will be read right away. Presence status in chat gives you this capability.

    1. Automatic "away" status

    The program automatically determines when a person has not been at their workstation for a long time and immediately changes their status to "away". You can see this in the chat window.

    2. "Do not disturb" mode

    Set this status, and the messenger will not alert you to incoming messages either visually or with sound effects. This is useful when you are busy with an important matter and cannot be distracted during that time.

    3. You know when the person you’re talking to isn’t online

    But even then you can still send them messages, images, and documents. They will receive them immediately as soon as they go online. They can also be automatically notified by email that they have a message in company chat.

    4 "Typing" mode

    It often happens that during a private conversation you send a message, then immediately begin waiting for a response without knowing whether the person is actually going to respond or not. To help you avoid interrupting the other person and know for sure they are writing a response, the program automatically notifies you of this by displaying this mode.

    This May Help,

    Peter

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