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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Provisioning failed. P...
Finance | Project Operations, Human Resources, ...
Answered

Provisioning failed. Please submit feedback via Dynamics Community if you are experiencing issues.

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Posted on by ZMills 25

Hi,

I'm trying to access a trial / demo tenant through my work address and I'm getting the error:

Provisioning failed. Please submit feedback via Dynamics Community if you are experiencing issues. 

I cannot access Support, so I cannot log a support request.

Can anyone please help?

Thank you!

I have the same question (0)
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 305,881 Super User 2026 Season 1 on at

    Hi Zelmah,

    Thanks for your question. Can you retry it using an in-private browser mode? Do you have deployed a trial before? Do you have colleagues which deployed a trial before?

  • ZMills Profile Picture
    ZMills 25 on at

    Thanks André,

    I tried in-private too - still get the issue. Yes, the company I work for is an MS Partner and many others have provisioned...strange!

    I see that the URL looks like this: https://signin.hr.talent.dynamics.com/?response=AlreadyAssignedLicense  Maybe this means something?

    Regards!

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 305,881 Super User 2026 Season 1 on at

    Hi Zelmah,

    There was a similar issue recently reported on this forum where  others from the same company also did deploy a trial and a new one failed. I wonder if there is a maximum of concurrent HR trial environments/licenses per tenant. To be able to know if that is the case, you can log an incident for Microsoft Support as they will be able to see from the telemetry what is causing the failure. I did deploy a new trial on my own trial account without issues about 2-3 days ago.

    If you are not able to log the incident yourself, probably an administrator can?

  • Verified answer
    ZMills Profile Picture
    ZMills 25 on at

    Hey André!

    It turns out that the trial we were using has expired - pity the error message didn't indicate that!

    Thank you very much for your help!

    Regards...

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 305,881 Super User 2026 Season 1 on at

    Hi Zelmah,

    Thanks for the feedback. I have marked your reply which could be helpful for other persons with the same question.

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