We entered a sales order with three product items and a freight charge. Then we went through the process of assigning the freight through the item charge assignment process. The sales order was released to the warehouse for picking and was picked, released and invoiced. However, the freight charge did not show on the invoice. The freight does show on the order confirmation.
What went wrong?
Also, I have attempted to assign the item charge to the posted sales invoice, but can not get the item charge assignment option to show when I highlight the freight charge on the posted sales invoice and click on actions then lines as the online instructions suggest. How do I get this freight billed to the customer?
Thanks
Stan Eilers