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Dynamics 365 general forum

Dynamics 365 outlook app customization.

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Posted on by 6

Hello All Experts,

I have a query wherein i have customize the outlook app .

but when i select the email and click on Dynamics 365 App button then a home is loading , initially there was a tracking thing used to load but not now.

can i delete the dynamics 365 app for outlook app from the default solution and then again add it.

  • Johnny Gong Profile Picture
    6,482 Moderator on at
    RE: Dynamics 365 outlook app customization.

    Hi Partner,

    You couldn't customize App for Outlook while you could remove it from your outlook and install it again.

    Login Outlook Web Access : [View:https://outlook.office.com/owa/:750:50] to remove the add-in.

    dd.PNG

    More details could be referred to the following similar post.

    [View:https://community.dynamics.com/crm/f/117/t/272581:750:50]

    Hope it would help.

    Regards

    Johnny

  • bac26 Profile Picture
    2,268 on at
    RE: Dynamics 365 outlook app customization.

    Not sure exactly what you mean as app for outlook it controlled from the D365 online and turning it on and off is not something you want to play with in a solution.  Can you post screen shots?

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