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Customer experience | Sales, Customer Insights,...
Suggested Answer

Resource Scheduling - Resource Bookings not syncing with Outlook

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Posted on by 65

hello All,

we are working on syncing Resource Bookings to MS Outlook calendar , Applied below setting and follow the below link , Still unable to Sync booking on Outlook. 

please Advice suggestion on how can we sync the booking with Outlook

Setting applied 

Turn on synchronization for your Customer Engagement organization (admin task)

  1. From the main menu, click Settings -> Administration.
  2. Click System Settings.
  3. Click the Synchronization tab.
  4. Under Select whether to enable syncing of resource booking with, check the Synchronize resource booking with Outlook.

Turn on synchronization for your user profile (user task)

  1. Click the Settings button in the upper-right corner of the screen.
  2. Click Personalization Settings
  3. Click the Synchronization tab.
  4. Under Resource booking sync with Outlook, check the Synchronization resource booking with Outlook.

https://saralagerquist.com/2019/01/14/get-started-with-universal-resource-scheduling/comment-page-1/?unapproved=926&moderation-hash=7fec75bb06aca984e72ca6d126aed3a9#comment-926

Thanks in Advance

 

I have the same question (0)
  • LuHao Profile Picture
    40,892 on at

    Hi partner,

    Unfortunately, This feature has been deprecated and is no longer available.

    docs.microsoft.com/.../manage-project-bookings-office-365-calendar

  • prasy Profile Picture
    65 on at

    Hello Lu Hao,

    If above process is deprecated, are there any other approaches which can solve syncing issue 

  • LuHao Profile Picture
    40,892 on at

    Hi partner,

    There are currently no officially announced alternative features.

    Please refer to this blog to see if it helps.

    daytodaydynamics365.com/.../

  • NA-29071019-0 Profile Picture
    on at
    Hello Team,
    I'm facing same issue.
    Is this functionality restored or still in deprecated state
  • Suggested answer
    Tom_Gioielli Profile Picture
    2,762 Super User 2025 Season 2 on at
    To clarify, there is a 2025 Wave 2 feature that allows you to sync bookings with Outlook/Teams.
     
     
    Configuration information can be found here:
  • Tom_Gioielli Profile Picture
    2,762 Super User 2025 Season 2 on at
    @prasy, did this information help answer your question? If so, can you please mark answers as verified so future forum visitors can see the resolution?

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