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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / AOS Crashed Entry Poin...
Microsoft Dynamics AX (Archived)

AOS Crashed Entry Point - ntdll!tppWorkerThread

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Hi All,
One of our AOS crashed and below is the dump file generated by DebugDiag. Hope someone has seen this error before and provide suggested solution to prevent it from crash again.

Ax32Serv__PID__18364__Date__01_14_2019__Time_12_30_07PM__685__Second_Chance_Exception_C0000005.dmp

Type of Analysis Performed   Crash Analysis
Machine Name   AZAOS03P
Operating System   Unexpected
Number Of Processors   4
Process ID   18364
Process Image   E:\Program Files\Microsoft Dynamics AX\60\Server\SEA_AX_PROD_03\bin\Ax32Serv.exe
System Up-Time   28 day(s) 14:05:19
Process Up-Time   2 day(s) 12:23:09

Thread 54 - System ID 6740

Entry point   ntdll!TppWorkerThread
Create time   14/01/2019 11:16:22 AM
Time spent in user mode   0 Days 0:1:43.687
Time spent in kernel mode   0 Days 0:0:7.453




.NET Call Stack

Function


Full Call Stack

Function    Arg 1    Arg 2    Arg 3    Arg 4  Source
Ax32Serv!rpn_cache::hashKey+4e     00000000`00000000     00000005`f5827a20     00000000`00000044     00007ff6`de9b3831   
Ax32Serv!hashHeader::insert+32     00000005`f5827a20     00000000`1f4cd930     00000000`00000044     00000000`00000000   
Ax32Serv!rpn_insert+ab     00000000`00000000     00000000`00000159     00000000`00000159     00000000`00000000   
Ax32Serv!CQLGetRpn+1f4     00000000`00000159     00000000`00000000     00000000`ae6ee000     00007ff6`dec8aa38   
Ax32Serv!CQLGetRpn+73     00000000`00000001     00000005`00000159     00000004`f826f7b0     00000000`00000000   
Ax32Serv!CAutoXppMethodStartEnd::~CAutoXppMethodStartEnd+15f     00000000`00000159     00000005`ba7da420     00000004`f826f7b0     00000000`00000000   
Ax32Serv!interpret::xal_eval_func+a38     00000005`ae6ee010     00000005`ae6ee010     00000005`ae6ee010     00007ff6`debfcd07   
Ax32Serv!xKernelClass::_call+7d     00000005`ae6ee010     00000000`1f4ce600     00000000`00000000     00000000`1f4ce590   
Ax32Serv!xKernelClass::call+18     00000000`1f4ce6c0     00000000`1f4ce600     00000000`00000000     00000000`00000000   
Ax32Serv!DisplayMethodInvoker::Invoke+a43     00000000`1f4ce710     00000005`ba7da420     00000005`ba7da420     00000000`48041260   
Ax32Serv!cqlCursor::executeDisplayMethod+a2     00000001`00000000     00000000`00000000     00000005`f5827cc0     00000000`48034e40   
Ax32Serv!cqlCursor::PopulateDataMethodValues+69     00000005`ba7da420     00000000`00000000     00000006`75a10b30     00000005`ae6ee010   
Ax32Serv!ServerNext+55a     00000000`00000000     00000000`1f4ceeb8     00007ff6`debe7ae0     00000000`000000c4   
rpcrt4!Invoke+73     00000000`1f4cee40     00007ff6`df58eb22     00000007`f1cb5760     00000000`1f4ced10   
rpcrt4!NdrStubCall2+35e     00000000`1f4cf188     00000000`0b90ccd0     00000000`80090301     00007ffc`07e6b760   
rpcrt4!NdrServerCall2+1a     00007ffc`08736e20     00007ffc`00000001     00000000`00000002     00007ffc`08722070   
rpcrt4!DispatchToStubInCNoAvrf+33     00000000`285d2d80     00000000`00000017     00000000`1f4cf270     00000000`00000001   
rpcrt4!RPC_INTERFACE::DispatchToStubWorker+190     00000000`285d2d80     00000000`00000004     00000000`00000000     00000007`f1cb5600   
rpcrt4!OSF_SCALL::DispatchHelper+186     00000000`4a831858     00000000`4a831650     00007ffc`08fdec84     00000007`f1cb5600   
rpcrt4!OSF_SCALL::ProcessReceivedPDU+3ac     00000007`00000a0e     00000000`00000000     00000000`00000018     00000007`f1cb5600   
rpcrt4!OSF_SCALL::BeginRpcCall+123     00000000`4a831650     00000000`1f4cf570     00007ffc`08fdec84     00007ffc`08fb9090   
rpcrt4!OSF_SCONNECTION::ProcessReceiveComplete+2a4     00007ffc`08fb7380     00000000`0000273c     00000000`00000a7c     00000000`00000a7c   
rpcrt4!CO_ConnectionThreadPoolCallback+13c     00007ffc`089f5eb0     00007ffc`08fb63b0     00000000`7ffe03b0     00000000`00000000   
KERNELBASE!BasepTpIoCallback+59     00007ffc`089f5eb0     00000000`00000000     00000000`7ffe03b0     00000000`00000000   
ntdll!TppIopExecuteCallback+182     00000000`00000004     00007ffc`00000000     00000000`4a8318b0     00000000`1f4cf900   
ntdll!TppWorkerThread+8b4     00000000`00000000     00007ffc`0b4a8a10     00000000`0b85ffe0     00000000`00000000   
kernel32!BaseThreadInitThunk+22     00007ffc`0aea13b0     00000000`00000000     00000000`00000000     00000000`00000000   
ntdll!RtlUserThreadStart+34     00000000`00000000     00000000`00000000     00000000`00000000     00000000`00000000   





Exception Information

AX32SERV!RPN_CACHE::HASHKEY+4EIn Ax32Serv__PID__18364__Date__01_14_2019__Time_12_30_07PM__685__Second_Chance_Exception_C0000005.dmp the assembly instruction at Ax32Serv!rpn_cache::hashKey+4e in E:\Program Files\Microsoft Dynamics AX\60\Server\SEA_AX_PROD_03\bin\Ax32Serv.exe from Microsoft Corporation has caused an access violation exception (0xC0000005) when trying to read from memory location 0xf5827a60 on thread 54


Module Information
Image Name: E:\Program Files\Microsoft Dynamics AX\60\Server\SEA_AX_PROD_03\bin\Ax32Serv.exe   Symbol Type: PDB
Base address: 0x00000003`00905a4d   Time Stamp: Thu Apr 07 05:15:44 2016
Checksum: 0x00000000`00000000   Comments:
COM DLL: False   Company Name: Microsoft Corporation
ISAPIExtension: False   File Description: Microsoft Dynamics AX Application Object Server
ISAPIFilter: False   File Version: 6.3.3000.2594
Managed DLL: True   Internal Name: AX32SERV
VB DLL: False   Legal Copyright: © 2014 Microsoft. All rights reserved.
Loaded Image Name: Ax32Serv.exe   Legal Trademarks: Microsoft Dynamics is a registered trademark of Microsoft.
Mapped Image Name:   Original filename: AX32SERV.EXE
Module name: Ax32Serv   Private Build:
Single Threaded: False   Product Name: Microsoft Dynamics AX
Module Size: 21.55 MBytes   Product Version: 6.3.3000.2594
Symbol File Name: c:\symcache\Ax32Serv.pdb\59FD66BEC6DA4B3D844D417EA2B5F4A01\Ax32Serv.pdb   Special Build: &

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