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Finance | Project Operations, Human Resources, ...
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Tracer parser error "This trace doesn't contain a session which can be analyzed."

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I am trying to use trace parser and my user account is associated with "System Tracing user".  After I downloaded the trace to a local directory and open the "Dynamices 365 Unified Operation Trace Parser" tool to open the trace,  I got the error "This trace doesn't contain a session which can be analyzed.".

How do I resolve this?  If this is not the tool to read the trace, what it would be?  I tried to user "Captured trace" within F&O but it didn't show trace I captured.

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  • Fangyuan Hou Profile Picture
    on at

    Hi Yvonne,

    The tool is right, this maybe because the trace you captured is too short without a session, what's the size of the trace file? What operation you did when you take the trace.

    The captured traces button can only be seen by users with administrative rights and you can only see the trace in "captured trace" after someone Upload trace.

    https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/perf-test/trace-trace-tutorial

  • Community Member Profile Picture
    on at

    The size of trace is 275456 KB, I was trying to capture the actions of creating interest note.

  • Fangyuan Hou Profile Picture
    on at

    Can you try to open the AX trace on the VM which has same version of the environment to see whether it works?

  • Community Member Profile Picture
    on at

    Hi Fangyuan, could you be more specific on how to find that?  Thx!

  • Fangyuan Hou Profile Picture
    on at

    Hi Yvonne,

    You can get the version info after click the question mark. Please feel free raise a ticket to us if you need a further troubleshoot on this.

    pastedimage1587361832915v1.png

  • Verified answer
    rolandsteber Profile Picture
    55 on at

    Hi Yvonne,

    Today I ran into the same error!
    The strange, but effective solution: Delete and recreate the TraceParser database and voilà - the traces are saved correctly again!

    Kind regards,

    Roland

  • Suggested answer
    Shahil Profile Picture
    635 on at

    I recently came across this issue as well.

    I refreshed the page (F5) and ran the trace again - it worked.

  • Community Member Profile Picture
    on at

    Thank you, it works!!

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