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Customer experience | Sales, Customer Insights,...
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Virtual Entity Lookup in UCI

Posted on by Microsoft Employee

Hi, I have a Lookup field on the form which points to Virtual Entity. When we open that form in classic CRM 365 UI, the lookup working perfectly with "Look more records" option. But when we open the same form in UCI (Unified Interface apps), the lookup is showing only first 25 records. On scroll also the additional records are not loading. Anyone faced this issue before? Can i get some suggestion to resolve this issue.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Virtual Entity Lookup in UCI

    Hi, Thanks for the reply. But the problem is different. I can see the correct view and data but only first 25 record I can able to see. But the retrieve multiple plugin returning 51 records which I can see in the same field when I browse from classic form.

    thank you

  • RE: Virtual Entity Lookup in UCI

    I found a similar article.
    Can you solve this problem by the article?

    community.dynamics.com/.../custom-views-on-lookup-fields-not-showing-in-the-new-uci

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