Hi All,
I have disabled the MS Dynamics 365 Add-In within my Outlook.
But even with the Add-In disabled I see the message below when I open Outlook -
How can I go about disabling synchronization altogether?
Any help will be greatly appreciated.
Kind Regards,
David
Hi,
Please check whether the method below could help you resolve this issue.
Go to Microsoft Dynamics 365 Diagnostics tool to disable the synchronization.
Hope it makes sense.
BR,
Judy
Hi All,
Further investigation of the Event Viewer reveals 'Event ID 17203 Invalid Trace Directory';
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Invalid Trace Directory. Additional Info:[ Invalid Trace Directory (Reporting Process:Trace Diretory is Null. TraceSettings: {Filename: ,FileCountSuffix:1 ,TraceFileSize:10485760 ,TraceDirectory:C:\Users\Ariel\AppData\Local\Microsoft\MSCRM\Traces ,TracingCallStack:No ,IsTracingOff:Unset ,LoadState:LoadSuccessfulUnreported ,RefreshTraceInt:-1 ,SiteWideRefreshTraceInt:-1 ,RegistryRefreshTraceInt:-1 ,Precedence:Default} ] , AppDomain:OUTLOOK)
Hopefully this will help produce a positive outcome.
Kind Regards,
David
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