Hi All,
Firstly, sorry if this is in the wrong place.
How does the Dynamics 365 license work on an entity?
User A has the following licenses:
Sales Enterprise
Field Service (Attached to qualifying base license)
User B has:
Sales Enterprise
I've added "Agreements" from the Field Service module to the Sales Enterprise(Sales Hub) sitemap because our sales team create the Agreements for our Ops department and it's annoying to keep switching from Sales Hub to Field Service.
However, User B can still access "Agreements" from within the Sales Hub even though they don't have the Field Service license.
How does this work? I thought the whole point of the "Attached to qualifying base license" was so users that required access to another module/entity could get it cheaper, are these licenses not needed if I've added the entity to an apps sitemap that the user IS licensed for? Or am I missing something?
Thanks!
