I am currently using CRM 2015.
i have a process workflow called "Replicate Rep Code"
Before i was assigned to CRM admin, someone had previously created the above workflow that created rep codes and populated joint contact information for up to 3 joint contacts.
After adding additional joint contact fields 4, 5, and 6 on the contact entity, I needed to update the workflow to take in account the new fields
However, after trying to mirror the fields, the only field that caused an error was the "Rep Code Type" field. For some reason, this causes a system error message with no explanation as to why.
This is also happening to another workflow. I can't seem to figure out why it won't let me update the field.
This is causing rep codes to auto populate the same primary contact name for the additional joint contact fields 4,5, and 6.
In the below screenshot, this is currently what i have for one of the 3 joint contacts that are working.
The below is an additional joint contact i tried to mirror, the rep code type is blank as that is the only way that it allows me to save and close.
When i add the rep code type using the form assistant to mirror joint contact 2 from earlier, i get the below error message.
The reason im updating this is because currently, when creating a new rep code, the below screenshot happens; contact fields 4, 5, and 6 are overpopulated with the primary contact name.
