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Customer experience | Sales, Customer Insights,...
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Compliance page

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Posted on by 120

Im trying to change the design within the Compliance page on "settings" level. When i click "Preview" it shows a page which i cant edit.

Schermafbeelding-2022_2D00_04_2D00_13-om-09.38.20.pngSchermafbeelding-2022_2D00_04_2D00_13-om-09.38.52.pngSchermafbeelding-2022_2D00_04_2D00_13-om-09.39.21.png

How doe you link a page/form within the Compliance page settings

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  • Verified answer
    Nya Profile Picture
    29,064 on at

    Hi,

    Settings for outbound marketing consent will be taken from your Marketing environment (GDPR configuration). These settings are optional, and depend on the approach you’ve selected to manage consent in outbound marketing customer journeys. Learn more: Manage user compliance settings

    For Real-time marketing, as required for commercial email, a Company Address placeholder and an Unsubscribe link are added to the email footer automatically. The company address reflects the value set on the Compliance page and can be edited directly from the email editor, if needed. The unsubscribe link leads to the Preference page, where customers can review and change communication preferences.

    The presence of a company address and unsubscribe link is checked when you select Ready to send. The app will notify you if one of these parameters is missing.

    The app will display warnings if, for example, you occasionally delete either the default Company address or link to the default Preference page. However, it will not block you from sending such an email. Thus, you are able to replace the given Company address field with another one on your choice, or add a link to the custom Preference page if you like.

  • Peter Beentjes Profile Picture
    120 on at

    Hi Nya,

    Thanks for your reply. I understand however i would like this page to fit the branding of the company.

    It seems that this isnt possible?

  • Shaheer Ahmad Profile Picture
    on at

    Were you able to customize the compliance page where the users update their preferences? Please do let me know. Thanks

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