Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Reset Quantity Reports
Microsoft Dynamics AX (Archived)

Reset Quantity Reports

(0) ShareShare
ReportReport
Posted on by Community Member

Hello, 

When I attempt to calculate an employees time it shows an error on the line. When I attempt to delete the line I receive the error "Cannot delete line because quantities have been reported. Reset quantity reports." When I attempt to restore lines I get an error saying journal lines exist for the employee in the previous month. 

These journal lines are for a production order I am trying to end, however there are no job card journals for this employee. Also, in addition to the production order not being ended last month, the employee has also been deactivated as they have moved to a different area of the company. 

Any help would be appreciated in determining what to do to resolve this. I am stumped. 

*This post is locked for comments

  • Suggested answer
    AlexM2022 Profile Picture
    AlexM2022 11 on at
    Reset Quantity Reports
    The below is a suggested answer
  • AlexM2022 Profile Picture
    AlexM2022 11 on at
    Reset Quantity Reports
    I can confirm after I spoke with microsoft that it is because the production order that is related to the line you are trying to delete needs to be in the status 'Created' or 'Released'. On the lines, there needs to be a reference to the production order with a job number in the job identification number before you reset the status of the production order.
     
     
  • AlexM2022 Profile Picture
    AlexM2022 11 on at
    Reset Quantity Reports
    Hello,
     
    Did you ever find the answer for this as I have the same error message,
     
    Thanks
  • Silvia Scharrer Profile Picture
    Silvia Scharrer 15 on at
    RE: Reset Quantity Reports

    Hi,

    we do have a similar Problem. We would like to delete a worng posted line in Time and Attendance/Approve, but do get the same error "Cannot delete line because quantities hab been reported. Reset quantity reports". We already tried to set the quantity good of this posting back to 0, but this does not have any effect. The line still cant be deletet. It would be great to know how to "Reset quantity reports".

    Any ideas?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

🌸 Community Spring Festival 2025 Challenge Winners! 🌸

Congratulations to all our community participants!

Adis Hodzic – Community Spotlight

We are honored to recognize Adis Hodzic as our May 2025 Community…

Kudos to the April Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard > Microsoft Dynamics AX (Archived)

#1
Mohamed Amine Mahmoudi Profile Picture

Mohamed Amine Mahmoudi 100 Super User 2025 Season 1

#2
Community Member Profile Picture

Community Member 48

#3
shanawaz davood basha Profile Picture

shanawaz davood basha 6

Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans