Announcements
You can access it through the App main view if you have access/permissions
Where to find customer service admin center?
I dont beleive there is a way to restrict email addresses coming into a Queue from within D365 but you could create a Workflow to delete all other emails that come into the Queue
Create and manage queues for cases
learn.microsoft.com/.../set-up-queues-manage-activities-cases
André Arnaud de Cal... 291,359 Super User 2024 Season 2
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