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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / How to add queue items...
Customer experience | Sales, Customer Insights,...
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How to add queue items to queue associated with the queue item by using power automate?

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Posted on by Community Member Microsoft Employee

Screenshot-2021_2D00_10_2D00_01-141123.pngwhen a queue item is created by flow , i want to add that queue item to queue which is present on queue item record.

please suggest any approaches by using power automate.

 

thanks in advance:)

  • Suggested answer
    Nya Profile Picture
    Nya 29,058 on at
    RE: How to add queue items to queue associated with the queue item by using power automate?

    Hi,

    Please refer to the solution to the following issue.

    Solved: How to Route Cases to Queues using Flow and not CR... - Power Platform Community (microsoft.com)

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