Error communication with Ax

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Posted on by Adactim

Good morning ,I have a problem with Ax, when I access Ax client, after installing the Database and AOS and the client this message is displayed to me.

6371.ax.png

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SouravDam 11,732 on at

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Hello Adactim,

Appreciate if you kindly translate this message into English.

Best regards,
Sourav Dam

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Martin Dráb 239,747 Most Valuable Professional on at

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The first thing to check is whether the AOS is running.

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Yuji Imaoka Microsoft Employee on at

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The error message indicates that AX Client cannot connect to AOS before user authentication.
Please check these
a. Client configuration point to the correct AOS.
b. AOS is running
c. Ping AOS short name from command line
d. Disable windows firewall on Client and AOS server

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Ludwig Reinhard Microsoft Employee on at

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Good Morning Adactim,

Have you been able to get the issue resolved in the meantime?

A lot of replies have been provided and it would be great if you could keep us informed whether some additional support is needed.

Best regards,

Ludwig

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