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D365 Customer Service uptime details

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Posted on by KL-16051221-0

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Hello, I am looking for the specific details re D365 CS uptime other than 99,9%

O365 does have charts with quarterly uptime from 99.97, 99, 98, but nothing other than 99,9 can be found for the CRM products.

Can anyone please help?

Thanks

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Leah Ju Microsoft Employee on at

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Hi,

Perhaps you could open a ticket with the Microsoft support team and see if they can provide more information about this.

Get Help + Support - Dynamics | Microsoft Docs

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KL-16051221-0 2 on at

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Thank you @leah, I need this information as soon as possible as we are responding to an RFP.

Can you or anyone confirm D365 Customer Service meets the following: Solution must meet the recovery time objective (RTO) of 24 to 72 hours

Where can I obtain this information please? Thanks

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