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Customer experience | Sales, Customer Insights,...
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D365 Marketing - Configuration

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Posted on by 10

Hello,

Various configurations have already been carried out for my customer in D365 Marketing, now the customer would like to have the licensing for D365 Marketing paused for an indefinite period of time (economic reasons).

Could it be that Microsoft deletes the solution (including the configuration) from the tenant because it is not paid?

Thanks,
Christoph

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    Dynamics 365 Marketing Forum Profile Picture
    Microsoft Employee on at

    Hi Christoph - Thank you for reaching out.  We currently do not have capability to pause a license.  Can you please clarify the customer need and reason for pausing the license?  

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